Our Services
At Austin Pet Cremations, we are committed to providing respectful, compassionate care for your beloved pet. Our services include safe transportation and dignified cremation.
- Private Cremation: Your pet is cremated individually, and their ashes are carefully returned to you.
- Communal Cremation: Your pet is cremated with others, and the ashes are respectfully scattered in a designated memorial area.
Payment
Payment is kindly requested at the time of your pet’s scheduled pickup. We accept credit cards, debit cards, and cash.
Pickup and Delivery
We offer pickup and return services to help ease this difficult time. Pickup and delivery appointments are scheduled based on availability, and we will do everything we can to meet your preferred timing.
Our Cremation Process
Every pet entrusted to our care is treated with honor, dignity, and love. Private cremations are conducted one pet at a time to ensure the ashes you receive belong only to your beloved companion.
Return of Ashes
Your pet’s ashes will be returned to you in a simple, dignified container suitable for memorial display. We also offer a selection of special urns and keepsakes to honor your pet’s memory if you wish.
Limitation of Liability
While we care deeply about every family we serve, our services are provided “as is,” and we cannot guarantee or be held responsible for damages, including incidental or consequential losses, arising from the use of our services.
Updates to Terms
We may update these Terms and Conditions from time to time. Any changes will be reflected on our website, and by continuing to use our services, you accept the current version.
Governing Law
All services and agreements are governed by the laws of the State of Texas.
By choosing Austin Pet Cremation, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for allowing us to walk alongside you during this important and tender time.
Privacy and Confidentiality Policy
At Austin Pet Cremation, we understand that the loss of a beloved pet is a deeply personal experience. We are committed to protecting your privacy and treating your information — and your pet’s memory — with the utmost respect and care.
Confidentiality
We honor the sensitive nature of pet cremation. All personal information and details about you and your pet will be kept strictly confidential.
Data Protection
Any personal or pet information we collect is used solely for the purpose of providing our cremation services. We are committed to safeguarding your information at every step.
Information Sharing
We will never share your personal or pet information with third parties, except when it is necessary to complete our services or when required by law.
Employee Training
All team members involved in handling pet cremations and personal information undergo comprehensive training on privacy, confidentiality, and data security to ensure your information is always treated with care and professionalism.